By C. Perera, JadeTimes News
Cendyn Launches Learning Center to Enhance Hoteliers' Product Knowledge
Cendyn, a global leader in hotel technology and services, has launched its new Learning Center aimed at enhancing hotel professionals' understanding of Cendyn's solutions for better commercial outcomes. Accessible via Cendyn's Knowledge Cloud, the Learning Center offers educational resources and training programs for over 32,000 hotel clients worldwide.
The center features a variety of product specific training courses designed to improve users' proficiency with Cendyn’s extensive product suite and boost on the job performance. With 17 comprehensive curriculums available immediately, hotel professionals can gain confidence in utilizing Cendyn solutions to achieve their commercial objectives. The training includes practical steps for developing a digital guest journey, driving bookings, and increasing revenue.
Users can customize their learning experience by selecting products and topics of interest. A personalized dashboard on the Learning Center’s homepage provides a summary of ongoing and completed learnings, along with easy access to a training ‘playlist’ that can be marked as private or shared with others.
"Product knowledge is essential for hoteliers to maximize effectiveness at their properties. Our Learning Center is designed in bite sized pieces that can be accessed anytime, anywhere, making it easier for busy hoteliers to stay updated," said Alan Rudolph, Chief Operations Officer at Cendyn. "Personalizing the Learning Center allows users to shape their own knowledge base, starting with products relevant to their current job and expanding to gain a deeper understanding of how Cendyn’s solutions can benefit their hotel. We are excited to help hotels improve their commercial results and support their teams' career growth."
In addition to the courses, which award badges and certificates upon completion of a short online activity, the Learning Center offers networking opportunities through its Communities function. This feature encourages shared learnings and collaboration among colleagues and the broader Cendyn user community.
The Cendyn Training Team will continually add or update training modules as new product enhancements or best practices emerge.